This first phase has the objective of understanding concerns and problems encountered by the beneficiary and define the consultancy process.

In this phase, the following steps are included:
– 1. Make a first contact between the beneficiary-client and consultant from Intensity Consulting;
– 2. Identify collaboration opportunities;
– 3. Realize a short preliminary diagnosis together with client-company;
– 4. Define the objective of the consultancy service contract.

It has to be mentioned that the preliminary diagnosis is offered by Intensity Consultancy as a free service.