For Your Employees

Do you want to motivate employees for performance?

What you measure is what you get. Therefore it is very important to focus on the followings:
– Select best KPIs to measure keeping in mind the company’s strategic objectives;
– Develop a reward and recognition mechanism for best results.

Intensity Consulting guides you to select the most efficient motivation tools and internal procedures which contribute toward high performance and optimal behavior.

Do all employees want to contribute to increasing customer satisfaction?

The lack of inter-departmental collaboration hinders customer satisfaction increase. Many departments have direct or indirect impact on customer experience through internal business processes managed.
It is important that all employees understand their role in building a long term relationship with customers, and focus on continuously improving internal business processes having as final aim to maximize customers satisfaction.

Intensity Consulting can help companies to implement processes and procedures to encourage collaboration between departments, functions and distribution channels.